Terms of Service

These Terms are an agreement between Artyom Holdings Inc. (“we”, “us”) and the business that creates a CreatorMecca workspace (“Customer”, “you”). By creating a workspace or using the service you accept these Terms and our Privacy Policy. If you accept on behalf of a company, you confirm you have authority to bind it.

Creators who join a Customer’s workspace use the creator app under the Customer’s program; their contract is with the Customer, not with us.

CreatorMecca helps you run creator programs: contracts and e-signature, draft review, Spark code collection, payout tracking, samples, messaging and performance reporting from TikTok data you connect. We may improve and change the service; we won’t materially reduce the core features of your paid plan during a billing period.

We don’t hold, send or guarantee payments to creators. You pay creators directly using your own payment methods. CreatorMecca records payout status and notifies creators.

We don’t give legal, tax or financial advice. Contract templates are a starting point; have your own counsel review them. Profit and performance figures are estimates based on data from TikTok and on what you enter, and may differ from TikTok’s own reports.

You are responsible for who you invite to your workspace, the roles you give them, and activity under your workspace. Keep access to team members’ email accounts secure, since sign-in uses one-time email codes. Tell us at security@creatormecca.com if you suspect unauthorized access.

• Trial. Each new workspace starts with a 14-day free trial. No payment method is needed during the trial. To keep using the service afterwards, choose a paid plan.
• Plans. Plans are priced by active creators, as listed on our Pricing page. An active creator is a creator with an unfinished contract at any point in the billing month.
• Billing and renewal. Paid plans are billed in advance, monthly or annually, and renew automatically for the same period until cancelled. Payments are processed by Stripe. Fees exclude taxes, which you are responsible for.
• Going over your plan. We never block invites. If your active creators exceed your plan’s limit by up to 10%, there is no extra charge for that billing month. If you exceed the limit in 2 consecutive months, or by more than 10% at any month’s close, your plan moves to the plan that fits your usage, prorated. If that plan is Enterprise, we will contact you instead of changing your plan.
• Cancellation. You can cancel anytime from Settings → Billing. Cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable except where the law requires otherwise.
• Price changes. We’ll give at least 30 days’ notice of a price change, effective from your next renewal.

We don’t charge a percentage of what you pay creators.

You own your data. “Customer Data” means everything you and your creators put into the service and the data we sync from accounts you connect. You give us permission to host, process and display Customer Data only to provide and secure the service for you, as described in the Privacy Policy. For personal data of your creators, you are the controller and we are your processor.

You are responsible for having the rights and notices needed for the data you put into the service, including your creators’ details, and for complying with laws that apply to your creator program (such as advertising disclosure rules).

If your subscription ends, ask us within 30 days for a copy of your Customer Data and we’ll provide it. After that we delete Customer Data, except what we must keep by law.

CreatorMecca is not affiliated with or endorsed by TikTok. When you connect TikTok Shop or TikTok Ads, TikTok’s terms also apply to your use of those accounts, and features that depend on TikTok may change if TikTok changes its products or APIs. You can disconnect at any time.

You agree not to:

• use the service for anything unlawful, deceptive, or that infringes others’ rights;
• upload malware, or try to access data or accounts that aren’t yours;
• probe, overload or disrupt the service, except good-faith security research reported to us;
• resell the service, or copy it to build a competing product;
• use it to harass creators or to pressure them into terms they didn’t agree to.

We may suspend access that puts the service, other customers or creators at risk, and will tell you why when we can.

We own the service, its software and our trademarks. These Terms don’t give you rights to them beyond using the service. If you send us feedback, we may use it without obligation to you. Content you and your creators upload stays yours or theirs.

We provide the service with reasonable skill and care. Otherwise, to the extent the law allows, the service is provided “as is” without other warranties.

To the extent the law allows, neither party is liable for indirect or consequential losses, or lost profits, and each party’s total liability under these Terms is limited to the fees you paid us in the 12 months before the claim. These limits don’t apply to liability that can’t be limited by law.

You can stop using the service and cancel at any time. We may end the agreement with 30 days’ notice, or immediately if you materially breach these Terms and don’t fix it within 10 days of notice. Sections about data, fees owed, liability and our property survive.

These Terms are governed by the laws of the State of Delaware. If we change them materially, we’ll give notice in the app or by email before the change takes effect; continuing to use the service after that means you accept the new Terms.

Questions: support@creatormecca.com or Artyom Holdings Inc..